Terms of Service & Privacy Policy

Effective Date: August 7, 2026

Welcome to Smile Solutions. By accessing our website and opting into our mobile messaging services, you agree to the terms and policies outlined below.

Part 1: Messaging Terms & Conditions

This section governs your participation in our SMS/text messaging program.

  • Program Description: Smile Solutions provides automated and manual text messages for appointment reminders, account updates, service notifications, and general office communication.

  • Consent: By providing your phone number and opting in via our website or intake forms, you expressly consent to receive recurring text messages from Smile Solutions.

  • Message Frequency: Message frequency varies based on your appointments and account activity.

  • Cost Disclosure: Message and data rates may apply depending on your mobile carrier plan.

  • Opt-Out Instructions: You have the right to opt out of receiving text messages at any time. To stop receiving future messages, reply to any message with STOP. We also recognize standard keywords: QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

  • Confirmation: Upon opting out, you will receive a single final confirmation message.

  • Customer Support: For assistance, reply HELP to any message or contact our office directly at (727) 585-6658.

  • Carrier Liability: Carriers (e.g., AT&T, T-Mobile, Verizon) are not liable for delayed or undelivered messages.

Part 2: Privacy Policy

This section explains how we handle your personal and health information.

1. Information We Collect

We collect information you voluntarily provide, including your name, phone number, email address, and health information necessary for dental care management. All health data is handled in strict accordance with HIPAA regulations.

2. Mobile Information & Data Sharing

Mobile Information Disclosure: Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Exceptions include text messaging originator opt-in data and consent; this information will not be shared with third parties.

3. How We Use Your Information

We use collected data to:

  • Schedule appointments and provide dental services.

  • Send administrative reminders and notifications.

  • Respond to patient inquiries.

  • Improve the security and functionality of our services.

4. Security & Protection

We implement industry-standard physical, electronic, and administrative safeguards to protect your personal and health information against unauthorized access, disclosure, or alteration.

5. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

6. Changes to These Terms

We may update these terms periodically. The “Effective Date” at the top of this page will be updated to reflect any changes. Continued use of our services constitutes acceptance of the updated terms.

Contact Information

If you have questions regarding these terms or your privacy, please contact:

Smile Solutions

Phone: (727) 585-6658